Frequently Asked Questions
Q: How are event dates handled?
A: Event dates are held with a a signed contract and 50% non refundable retainer.
Q: How can I be guaranteed that my date is being held?
A: You will receive a signed copy of contracts along with confirmation receipt letter for your records.
Q: What are the deposit terms at the estates?
A: 25% at time of booking, 25% in 60 days to complete the 50% non refundable retainer, 25% 6 months prior to event, and last 25% 4 months prior to event.
Q:What staffing is included in the rental fees?
A: We provide a facility manager to help with logistical questions, cover basic maintenance and restocking during your event hours, and to be present in case of emergencies. Day of set up and tear down staffing will also be on site to help with basic detail duties Vendors are responsible for their own private rental pieces/or equipment set up and tear down.
Q: Does your facility offer full-service event planning?
A: We are here to offer assistance with behind the scenes guidance, and will give recommendations and support to help enable our couples to find their dream team. Day of coordination, and set up/ tear down assistance will be on hand for light duty assignments. We do not provide professional services for draping, rentals, floral, etc - only hands to help set up tables/seating/ personal decor items.
Q: Are smoking and drinking allowed? Can we bring in our own alcohol?
A: Wolf Oak Acres is a non-smoking environment. Any smoking must happen outside away from the facility. Butt cans are provided. Extra charge for butts found on the ground and not disposed of properly. Wolf Oak Acres holds a liquor license for the property and all alcohol must be purchased and served through our staff following NYS liquor laws. No outside beverages may be brought onto the Wolf Oak Acres property.
Q: What are my catering options?
A: You must hire your own professional/insured/licensed catering company to provide all food. Alcohol must be purchased through Wolf Oak Acres under the estate license. A list of preferred vendors will be provided for all your planning needs after booking.
Q: Are pets allowed on the site?
A: Due to New York State Health Code and Town of Lincoln permits Wolf Oak Acres is not allowed to have any animals except
certified service animals.